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Meta for Work: Support Plus

by Meta
Original price $ 6.99 - Original price $ 6.99
Original price
$ 6.99
$ 6.99 - $ 6.99
Current price $ 6.99

In Stock
Ships within 1-3 business days

Overview

Purchase the Support Plus add-on for Meta Quest for Business

$8.99/device/mo.

Support Plus is a paid add-on to Meta Quest for Business that provides businesses with multi-channel, prioritized support. Meta Quest for Business Support Plus is an upgrade to the support already included in the Meta Quest for Business subscription.
With Support Plus, you can raise a support ticket, but you can also get support through live chat. Support is available 24/7, and we aim to respond to support requests within 4 hours. Standard support is available 24 hours, Monday to Friday, and we aim to respond to support requests within 24 hours.

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VIVE Focus Vision Full Specifications

Display
  • Type: Dual LCD panels
  • Resolution: 2448 x 2448 pixels per eye (4896 x 2448 combined)
  • Refresh Rate: 90 Hz
  • Field of View (FOV): Up to 120°
Optics & Tracking
  • Auto-IPD Adjustment: Automatic interpupillary distance (57mm to 72mm)
  • Eye Tracking: 120 Hz gaze data output frequency, 0.5° to 1.1° accuracy, 5-point calibration, heat mapping & foveated rendering
  • Hand Tracking: 26-point hand tracking with infrared floodlight, low-light support
  • Inside-Out Tracking: 4 tracking cameras, sub-millimeter accuracy, no external sensors
  • Mixed Reality Passthrough: Stereo color passthrough, depth sensor for scene understanding
Processor Qualcomm® Snapdragon™ XR2 (Gen 1)
Memory & Storage
  • RAM: 12GB LPDDR5
  • Internal Storage: 128GB ROM
  • Expandable Storage: Up to 2TB via microSD card slot
Battery
  • Hot-swappable, removable battery
  • Battery Life: Up to 2 hours of continuous use
  • Charging: 50% charge in 30 minutes with 30W adapter
  • Hot-Swap Feature: Built-in backup battery for 20 minutes of power during swap
Audio
  • Speakers: Dual-driver, open-back with 3D spatial audio
  • Audio Jack: 3.5mm headphone jack
  • Microphones: Dual microphones with noise and echo cancellation
Connectivity
  • Wi-Fi 6, Wi-Fi 6E (2.4GHz, 5GHz, 6GHz)
  • Bluetooth 5.2 with BLE
  • Ports: 1 x USB 3.2 Gen 1 Type-C, 1 x USB-C with DisplayPort support
Sensors
  • 4 tracking cameras
  • 2 high-resolution passthrough cameras
  • Depth sensor, eye-tracking cameras, G-sensor, gyroscope, proximity sensor, infrared floodlight
Ergonomics
  • Weight: 615g
  • Materials: Magnesium alloy frame, reinforced for durability
  • Cushions: Magnetically attached, swappable face and rear cushions
  • Adjustment Mechanism: Rear dial, quick-release button, top strap
  • Glasses-Friendly: 150mm wide facial interface
  • Cooling System: Active cooling with 30% more air intake
Controllers
  • 6DoF inside-out tracking
  • Sensors: Hall sensors, capacitive sensors, G-sensor, gyroscope
  • Inputs: Grip button, analog trigger, joystick, A/B and X/Y buttons, system/menu buttons
  • Battery Life: Up to 15 hours (USB-C charging)
Compatible Platforms
  • VIVEport Platform: Access to over 1000 VR apps
  • PC VR Support: Compatible with PC VR via DisplayPort
  • Compatible Accessories: VIVE Wrist Trackers, VIVE Face Tracker, expandable storage via microSD
  • VIVERSE: Cross-platform collaboration (requires additional software)
Supported Use Cases
  • Play Area Size: Supports room-scale, seated, and standing VR
  • Room-Scale Tracking: Up to 10 x 10 meters
In the Box
  • VIVE Focus Vision Headset
  • Face Cushion & Rear Cushion
  • Controllers (Left and Right)
  • Hot-Swappable Battery
  • Top Strap
  • USB-C Cable
  • 30W AC Adapter
  • Splitter Cable for Charging
  • Lens Cleaning Cloth
  • Quick-Start Guide (QR Code)
  • Safety Guide
  • Warranty Card
  • Size Reference Card (for eyeglasses)
PC VR Minimum Requirements
  • Processor: Intel® Core™ i5-4590 or AMD Ryzen™ 5 1500X or better
  • GPU: NVIDIA GTX 1060 6GB or AMD Radeon RX 580 or better
  • Memory: 8GB RAM or more
  • USB Ports: 1 x USB 3.0
  • Operating System: Windows® 10 or 11
  • Ethernet Connection: Required for Wi-Fi streaming via PC
  • USB Cable: USB 3.0 Type-C recommended
  • Wireless Router: Wi-Fi 802.11ac or Wi-Fi 6/6E